A: YES. Please have any credit cards used for your purchase along with your ID available on the day of the event. Our staff are required to verify the proper identification of the cardholder before set up. If you will not be available on the day of the event, we require a copy of your ID and a signed contract in advance. This information can be emailed to us at fun@justjumpalot.com or mailed to our office at 4984 Euclid Rd, Virginia Beach, VA 23462. Failure to provide this information may result in immediate termination of our services.
A: You need to have a couple of feet at each side of the Inflatable and 6 feet at the back. We recommend as much space as possible at the front.
We charge a delivery for certain areas. The following fees apply to the areas below.

Suffolk - $40 (23437 & other areas of Suffolk near I58 - No Delivery online orders will be canceled )
Hampton- $25
Newport News $45
Yorktown $45
Poquoson $45
Moyock, NC $45 - Toll Road - Online orders will be canceled
Williamsburg (No Delivery)
Smithfield - NO DELIVERY - Online orders will be canceled
Sandbridge & some areas Virginia Beach $20 (23457 - $30-$75)
Chesapeake areas near the NC/Moyock//Pungo border $20
A: Yes. Our Inflatable Bouncers are checked after every hire and cleaned thoroughly. All we ask is that you make sure no one eats or drinks on the inflatable, and if you do make a mess on the castles please just wipe it up.
A: We ask that if you use the slide as a water slide that you turn off the water and empty the pool or bottom. 30min to one hour before we arrive, but leave the unit inflated, so that it may be dry when we pick it up.





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